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    Important notices and events!

    Forum Details
    Title Notice regarding Ship Dates / Inquiries regarding them
    Posted by PYGMALION (ip:)
    • Date 18.02.20 03:50:10
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    Hello, this is Pygmalion.

    This has been a very difficult subject for me but I decided to post a notice about questions regarding shipping dates.

    To give you the short and sweet version first,

     

    Please REFRAIN from asking when your order will be shipped out or request that your order be shipped ahead of schedule.

     

    To elaborate, I personally take schedules very seriously.

    Normally, a head will take a maximum of 30 BUSINESS days and a body will take 50 BUSINESS days to

    complete and ship out starting from the date of payment.

     

    I understand that you may want to get your order faster as I too am a customer most of the time.

    So even though I do state the above days as official times I work my hardest to finish and ship out orders even faster.

    Skipping meals and working until the next morning is an almost everyday occurrence for me.

    I pride myself for being on schedule and I dont mind working long and hard hours because of this.

    Out of several hundreds of orders to date, I can proudly say that less than 10 orders did not make it on time.

     

    There are some customers who ask when their orders will be finished and when their orders will be shipped out

    even though it is ahead of the set scheduled date or even though we already gave you a notice.

     

    I realize this may be just because of curiosity and you do not mean to rush me but personally I feel a great amount of stress and pressure.

    This stress and pressure causes my work to suffer greatly. This job takes a lot of time and physical effort.

    If I try to push myself even more when I am already at my capacity only increases fatigue and causes me to lose concentration.

    Losing focus when I am trying to make every piece as close to perfection as I can cause more mistakes and defective

    parts that ultimately cost more time and effort to re-make.

     

    This also then affects all of the other customers who placed orders at a similar date, since we work in batches.

     

    Please refer to the estimated shipping dates on your order or other notices regarding production / shipment times and

    please refrain from asking about your specific orders ship date or requesting an earlier shipment time.

    Of course, if you need your order to be shipped at a later date due to going on a trip or moving,

    please feel free to send us a request and we will be more than happy to accommodate you.

     

    Normally we will ship your order within the stated ship date and if there is a possibility of a delay we will contact you individually to notify you.

    (If you dont hear from us, this means that the order is still within processing time)

     

     

    We ask for your kind understanding in this matter and we always appreciate and thank every one of you for your ongoing support.

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